When you create an order to sell your device/s we will email you a Reply Paid label to cover the cost of your postage.
You may choose to pay extra to send your device/s by registered post, so you have:
Please post at your nearest post box or office within 15 days of confirming your order.
The estimated time for delivery through Australia Post is 2-5 working days (from metro areas) based on uninterrupted service. Please check current delivery times at Australia Post.
If you have 10 or more devices, we will arrange a free courier collection for you so please contact us.
We recommend wrapping your device in bubble wrap or something similar before packaging in a carboard box.
Your device/s contain lithium ion batteries so please note the following requirements:
Delete your iCloud account or remove your Google/Samsung lock from your device/s so we can properly assess.
Don't forget to backup your data and remove your SIM/memory stick.
Wrap your device/s in bubble wrap or something similar and package in cardboard to protect from damage or short circuit.
Print the reply paid label and take your package to your local post office. Detailed packing and posting instructions can be found here.